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Terms of Use

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TERMS & CONDITIONS

6Foot5 Media (Pty) Ltd
Last Updated: 11 May 2026

1. Introduction

These Terms & Conditions (“Terms”) govern your use of all services provided by 6Foot5 Media (Pty) Ltd (“6Foot5 Media”, “Company”, “we”, “us”, or “our”).

These include:

Website design and development services
Mobile application development
Digital marketing and branding services
SaaS platforms and software products
Social media management and automation tools
APIs, integrations, and dashboards
Hosting, maintenance, and support services

By accessing or using our services, you agree to be bound by these Terms.

If you do not agree, you must stop using our services immediately.

2. Definitions

User / Client / You: Any individual or entity using our services.

Company: 6Foot5 Media (Pty) Ltd.

Platform: All SaaS tools, software systems, dashboards, APIs, and automation services.

Services: All agency, digital, and software offerings.

Content: Any text, images, videos, media, data, or materials uploaded or processed through our systems.

Third-Party Platforms: External services such as Google, Meta, TikTok, YouTube, X, LinkedIn, and others.

3. Eligibility

You must:

Be at least 18 years old, or have legal guardian consent
Have legal capacity to enter into agreements
Provide accurate and complete information

We reserve the right to refuse service or suspend accounts at our discretion.

4. Services Provided

4.1 Agency Services

We provide custom digital services including:

Website design and development
Mobile app development
Branding and design
SEO and digital marketing
Content creation
Google Ads and analytics

4.2 SaaS & Software Services

We provide software platforms including:

Social media scheduling and automation
Analytics dashboards
API integrations
Content publishing tools
Team collaboration systems

We may update, change, or discontinue features at any time.

5. Quotes, Pricing & Payments

Quotes are valid for 7–14 days unless stated otherwise
A deposit (typically 50%) is required before work begins
Final payment is required before delivery or launch
SaaS subscriptions are billed in advance (monthly or annually)
Late payments may result in suspension of services

All payments are non-refundable unless required by law or agreed in writing.

6. Client Responsibilities

Clients agree to:

Provide accurate information and materials
Ensure ownership of supplied content
Review and approve work within reasonable timeframes
Maintain backups of their own data
Ensure compliance with third-party platform rules and API policies

Delays caused by client inaction may affect timelines.

Users are solely responsible for content published through connected third-party platforms including TikTok, Facebook, Instagram, YouTube, LinkedIn, X, and related services.

7. Intellectual Property

7.1 Client Ownership

Upon full payment, final deliverables (custom designs, code, content) become the property of the client unless otherwise agreed.

7.2 Company Ownership

We retain ownership of:

Source code frameworks
Reusable components
SaaS platforms
Internal systems and tools
Proprietary technologies

7.3 Portfolio Rights

We may display completed work for portfolio and marketing purposes unless otherwise agreed in writing.

8. SaaS License

Software is licensed, not sold.

You are granted a:

Non-exclusive
Non-transferable
Revocable
Limited license

You may not:

Copy or resell the software
Reverse engineer systems
Access systems unlawfully
Circumvent security controls
Use the platform to violate third-party platform rules or API policies

Third-Party Platform Compliance

Users agree to comply with all applicable third-party platform terms, community guidelines, developer policies, API requirements, and advertising rules, including those of TikTok, Meta, Google, YouTube, Instagram, Facebook, LinkedIn, X, Pinterest, Snapchat, Reddit, Discord, and similar services.

Users may not use our services to:

Circumvent platform limitations
Generate spam or fake engagement
Automate unlawful activity
Impersonate individuals or brands
Upload prohibited or infringing content
Abuse platform APIs or integrations

We reserve the right to suspend or terminate integrations or accounts that create legal, reputational, security, or compliance risks.

9. Acceptable Use Policy

You may not:

Violate any laws or regulations
Upload harmful or illegal content
Engage in fraud, spam, or abuse
Attempt unauthorized system access
Interfere with platform stability
Use bots or malicious automation
Scrape or copy system data
Violate TikTok API Terms or third-party platform policies

Social Media Automation Restrictions

Our social media scheduling and automation tools may not be used for:

Spam posting
Artificial engagement generation
Fake followers, likes, views, or interactions
Unauthorized posting
Bulk unsolicited messaging
Circumvention of moderation systems
Harmful or deceptive automation behavior

We may suspend accounts for violations.

10. Third-Party Services

Our services rely on third-party platforms including hosting providers, payment gateways, and social media APIs.

These may include:

TikTok
Meta platforms
Facebook
Instagram
Google
YouTube
LinkedIn
X
Pinterest
Snapchat

We are not responsible for:

Service outages
API changes or removals
Account bans on third-party platforms
Policy changes by external providers
Changes to platform algorithms or visibility
Restrictions imposed by third-party APIs

API & Platform Integration Disclaimer

Our software integrates with third-party APIs and services subject to the availability, permissions, and policies of those providers.

6Foot5 Media is not affiliated with, endorsed by, or officially sponsored by TikTok or other third-party platforms unless expressly stated.

Third-party providers may:

Suspend or revoke API access
Modify platform features
Restrict integrations
Change developer requirements at any time

These changes may affect platform functionality without prior notice.

11. Data & Privacy

We process personal information in accordance with applicable laws including POPIA and GDPR where applicable.

See our Privacy Policy for full details on data handling.

TikTok & Third-Party Platform Data

When users connect third-party accounts, including TikTok accounts, users authorize our systems to access and process approved account data necessary to provide requested services.

This may include:

Account identifiers
Access tokens
Publishing permissions
Analytics data
Scheduling preferences
Media metadata

We do not sell TikTok user data or unauthorized third-party platform data.

Users may revoke platform permissions at any time through platform settings or within our systems.

12. Data Retention

We retain data only as long as necessary to:

Provide services
Comply with legal obligations
Prevent fraud
Resolve disputes

Some data may remain in backups after deletion.

TikTok Data Deletion Requests

Users may request deletion of TikTok-related data and connected platform information by contacting:

delete@6foot5media.co.za

Users may also revoke permissions directly through their TikTok or connected platform account settings.

13. Security

We implement reasonable security measures including:

Encryption
Access controls
Monitoring systems
Secure hosting environments
Token protection measures

However, no system is 100% secure.

14. Service Availability

Services are provided "as is" and "as available".

We do not guarantee:

Continuous uptime
Error-free performance
Specific business results (followers, sales, engagement)
Approval of third-party API applications
Continuous compatibility with TikTok or third-party APIs
Specific content reach or algorithmic performance

Third-party platforms may modify APIs, permissions, policies, or functionality at any time.

15. Suspension & Termination

We may suspend or terminate access if:

Terms are violated
Payments are overdue
Security risks are detected
Required by law or platform providers
Third-party API abuse is detected
Platform compliance risks arise

Clients may also terminate services with written notice.

Outstanding payments remain due.

16. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for:

Loss of revenue or profits
Data loss or corruption
Business interruption
Third-party platform issues
Account suspensions or bans by TikTok or other providers
API outages or integration failures
Indirect or consequential damages

Our total liability is limited to fees paid in the last 3 months.

17. Indemnity

You agree to indemnify and hold harmless 6Foot5 Media from any claims arising from:

Your content
Misuse of services
Breach of these Terms
Violation of third-party platform rules
Violations of TikTok policies or API requirements
Intellectual property infringement

18. Confidentiality

Both parties agree to keep confidential information private, including technical systems, pricing, and internal documentation.

19. Force Majeure

We are not liable for delays caused by events beyond our control including outages, disasters, cyberattacks, government actions, or third-party platform failures.

20. Amendments

We may update these Terms at any time. Continued use of services means acceptance of updated Terms.

21. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

22. Dispute Resolution

Disputes will first be resolved through good-faith negotiation.

If unresolved, disputes may be referred to arbitration in South Africa.

23. Entire Agreement

These Terms, together with any signed agreements or quotations, represent the full agreement between the parties.

24. Contact Information

6Foot5 Media (Pty) Ltd
Cape Town, South Africa

Email: info@6foot5media.co.za